Timberdrop Privacy Policy

Effective Date: April 3, 2026

This Privacy Policy describes how Timberdrop ("we," "us," or "our") collects, uses, and shares your personal information when you visit our website, timberdrop.com, or use our delivery and logistics services.

1. Information We Collect

We collect information that you voluntarily provide to us, including:

  • Contact Data: Name, email address, phone number, and physical address.

  • Service Data: Information regarding flooring, cabinetry, or furniture dimensions and delivery locations provided via our Get an Estimate form.

  • Payment Data: If applicable, billing information processed via our third-party secure payment processors.

2. Automated Data Collection (Cookies)

Our website is hosted by Squarespace. Like most websites, we use cookies and similar technologies to:

  • Ensure the website functions properly.

  • Analyze site traffic and user behavior to improve our services.

  • Remember your preferences for future visits.

You can manage your cookie preferences through your browser settings at any time.

3. Use of Information

We use your information to:

  • Provide delivery quotes and fulfill service requests.

  • Communicate updates regarding your deliveries.

  • Send marketing communications (if you have opted in).

  • Comply with legal obligations and protect our rights.

4. SMS & Email Communications

  • Consent: By consenting to Timberdrop’s SMS service, you agree to receive recurring messages (updates, alerts, or promotions) even if you are on a Do Not Call list.

  • Charges: We do not charge for this service, but standard message and data rates may apply.

  • Opt-Out: Text STOP to +18339552585 to cancel at any time. Text HELP for assistance.

  • Privacy: No mobile information will be shared with third parties for marketing purposes.

5. Sharing with Third Parties

We do not sell your personal data. We only share information with:

  • Service Providers: Logistics tools, payment processors (e.g., Stripe), and website hosting (Squarespace) necessary to run our business.

  • Legal Necessity: If required by law or to protect the safety of our team and customers.

6. Data Retention

We retain your personal information for as long as necessary to provide our services, maintain accurate business records, and comply with legal requirements.

7. Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you.

  • Request the deletion of your data.

  • Opt-out of data processing for marketing purposes.

8. Children’s Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect data from children.

9. Contact Us

For questions regarding this policy or to exercise your data rights, please contact: